meta_id 3435479

On August 26, 2026, Peru's Superintendency of Banking, Insurance and Private Pension Fund Administrators (SBS) published a resolution modifying the Regulations on Complementary Customer Service Channels for Financial System Companies and Electronic Money Issuing Companies. The resolution updates the existing regulatory framework governing how financial institutions and electronic money issuers must provide alternative customer service channels to the public.  The modification addresses the operational and procedural requirements that financial system companies and electronic money issuing companies must follow when establishing and maintaining these alternative service mechanisms. The amendment expands transaction limits applicable to Basic Operations Establishments  (EOBs) to facilitate customers' transactional needs and strengthen the use of EOBs as complementary service channels. The resolution applies to all entities operating within Peru's financial system, including banks, financial companies, and other regulated financial institutions, as well as companies authorized to issue electronic money. Key points of the regulation are: Revised EOB transaction limits: Companies must establish  limits on transactions and services conducted through EOBs. These limits include a cash limit per person of up to 6 UIT (approximately US$9,000) per day for withdrawals and/or deposits associated with credit transactions such as disbursements, installment payments, prepayment of principal, or cancellations. Risk reporting requirements: Companies must submit a risk report to the SBS for any new products, significant changes to EOB transaction terms and conditions, or changes to EOB transaction limits. Where the cash-on-hand limit exceeds 10 UIT (approximately US$16,000), the report must additionally describe the risks arising from the change, the controls implemented to mitigate them, the geographic location of the affected EOBs, and the justification for the increase. Controls must cover at minimum cash safekeeping, transport and security, segregation of duties, cash reconciliation, insurance coverage, physical security, AML/CFT risk management, and business continuity. Supervisory powers: The SBS may require a reduction in limits or the implementation of additional control measures where it determines that existing controls are not commensurate with the level of risk exposure. Recordkeeping and monitoring: Companies must maintain records of the number and amount of transactions conducted by type of service through each EOB, and monitor compliance with limits and other applicable prudential measures. Business plan maintenance: Once EOBs are implemented, companies must keep their business plans up to date and make them available to the SBS upon request. The regulation enters into force a day after its publication in the official gazette.