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On July 30, 2026, the Australian Transaction Reports and Analysis Centre (AUSTRAC) published a quick guide to assist remittance service providers in applying enhanced customer due diligence (EDD) while mitigating tipping-off risks. The guide provides practical scenarios and customer-facing talking points to help remittance service providers navigate their anti-money laundering and counter-terrorism financing (AML/CTF) obligations under Australian legislation. Tipping off—the act of alerting a customer that they are subject to AML/CTF scrutiny—is prohibited under Australian law and can undermine the effectiveness of financial intelligence reporting. The guidance interprets how AUSTRAC views certain provisions of Australian legislation and associated rules and regulations, though it acknowledges that Australian courts retain ultimate responsibility for interpreting these laws and determining whether provisions have been contravened. AUSTRAC emphasises that the examples and scenarios presented in the guide are illustrative and not exhaustive, meaning they do not cover every possible situation remittance service providers may encounter. The guidance is presented in accessible language to avoid legal jargon and provides general information only; it is not a substitute for legal advice. AUSTRAC notes that many provisions of the law contain exceptions and important qualifications, and remittance service providers must consider their particular circumstances when determining how the law applies to their operations. Remittance service providers should review the quick guide to understand how to conduct EDD effectively while complying with tipping-off prohibitions. Those with specific questions about their AML/CTF obligations are encouraged to contact AUSTRAC directly for tailored guidance.