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nid 94063
Jul 16, 2026
ataylor@vixio.com
Florida
Florida Office of Financial Regulation - Division of Administrative Hearings
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1771 charsFlorida Office of Financial Regulation Approves Settlement with RealPage Payments Services LLC
On July 11, 2026, the Florida Office of Financial Regulation (OFR) approved a Final Order settling enforcement action against RealPage Payments Services LLC, doing business as ResidentDirect, resolving violations identified during a regulatory examination.
RealPage Payments Services LLC, a Part II Money Services Business licensed in Florida (license number FT230000324), consented to findings of non-compliance with Florida's money services regulations. The OFR identified four categories of violations: failure to timely report the closing of one bank account and opening of another in violation of Rule 69V-560.201(2), Florida Administrative Code; failure to timely renew FinCEN Registration by December 31, 2022, as required by 31 C.F.R. Section 1022.380(b)(2); failure to implement an effective anti-money laundering program by failing to verify customer identity through passport or social security number and obtain customer addresses in violation of 31 C.F.R. Section 1022.210(a); and failure to maintain required daily records, specifically addresses for transmitters in 75 instances and taxpayer identification numbers or passport numbers with countries of issuance in eight instances, in violation of Rule 69V-560.703(2), Florida Administrative Code.
Under the Stipulation and Consent Agreement, RealPage Payments Services LLC agreed to pay an administrative fine of $8,725.00 and cease future violations of Chapter 560, Florida Statutes. The company must comply with all provisions of Florida's money services regulations going forward. The settlement resolves the matter without formal litigation, and the Final Order constitutes final agency action. Non-compliance with the agreement's terms may result in issuance of an emergency cease and desist order.
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1496 charsFlorida Office of Financial Regulation Fines RealPage Payments Services $8,725 for AML and Recordkeeping Violations
On July 14, 2026, the Florida Office of Financial Regulation (OFR) issued a final order approving a stipulation and consent agreement with RealPage Payments Services LLC (RealPage), a licensed money services business. The agreement resolves violations identified during an examination of the company's compliance with Chapter 560, Florida Statutes , and federal anti-money laundering (AML) requirements 31 C.F.R. § 1022 and § 1010 .
Key findings of the OFR include:
Failure to timely report bank account changes: RealPage failed to timely report the closing of one bank account and the opening of another.
Failure to timely renew FinCEN registration: RealPage failed to timely renew its Financial Crimes Enforcement Network registration by December 31, 2022.
Failure to implement effective AML program: RealPage failed to implement an effective anti-money laundering program by failing to verify the identity of all customers through obtaining passports or social security numbers and failing to obtain all customer addresses.
Failure to maintain daily records: RealPage failed to maintain daily records, including failing to maintain addresses for transmitters in 75 instances and taxpayer identification numbers or passport numbers with countries of issuance in 8 instances.
The OFR imposed an administrative fine of $8,725. RealPage agreed to cease and desist from future violations of Chapter 560 and federal law as well as comply with all provisions of the law and corresponding rules.