pc
nid 93781
Jul 07, 2026
arahman@vixio.com
Armenia
State Commission for the Protection of Economic Competition - Newsfeed
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2318 charsArmenia's State Commission for Economic Competition Protection Presents New Consumer Rights Regulations
On June 24, 2026, the State Commission for the Protection of Economic Competition (SCPEC) presented new legislative regulations on consumer rights protection to business entities. The regulations were developed within the framework of the European Union-Armenia Comprehensive and Enhanced Partnership Agreement (CEPA) and will enter into force on July 1, 2026.
The presentation meeting included SCPEC members Shushan Sargsyan and Tadevos Avetisyan, alongside representatives from the Ministry of Economy, business communities, non-governmental organisations, and other interested stakeholders. Sargsyan highlighted that the new regulations aim to advance the consumer rights protection system in line with international best practices, fostering a more predictable and transparent legal environment for economic activity.
The regulations introduce new requirements governing unfair terms in adhesion contracts. Prohibited conditions now include those requiring consumers to perform actions they were unaware of before contract conclusion; unilateral modification of product or service characteristics by sellers, performers, or producers without justified cause; restrictions on consumers' rights to terminate contracts when businesses fail to meet obligations; limitations on consumers' access to extrajudicial, judicial, or other legally prescribed remedies; and unilateral interpretation rights granted to sellers, performers, or producers. Such terms are automatically void from the moment of contract execution and create no legal consequences for consumers.
The regulations also establish new requirements for distance and off-premises contracts, requiring businesses to provide consumers with complete, clear, and comprehensible information; obtain explicit confirmation of payment obligations in electronic contracts; include appropriate labelling on payment buttons; and disclose identity and commercial purpose in telephone-concluded contracts. Consumers gain the right to withdraw from distance or off-premises contracts within 14 days without justification, except where legally prescribed exceptions apply.
The legislative packages are available at http://www.parliament.am/drafts.php?sel=showdraft&DraftID=16109&Reading=1 and http://www.parliament.am/drafts.php?sel=showdraft&DraftID=16110&Reading=1.
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1658 charsArmenia's State Commission for Economic Competition Protection Presents New Consumer Rights Regulations
On June 24, 2026, the State Commission for the Protection of Economic Competition (SCPEC) presented new legislative regulations on consumer rights protection to business entities. The regulations were developed within the framework of the European Union-Armenia Comprehensive and Enhanced Partnership Agreement (CEPA) and will enter into force on July 1, 2026.
The regulations introduce new requirements governing unfair terms in adhesion contracts. Prohibited conditions now include those requiring consumers to perform actions they were unaware of before contract conclusion; unilateral modification of product or service characteristics by sellers, performers or producers without justified cause; restrictions on consumers' rights to terminate contracts when businesses fail to meet obligations; limitations on consumers' access to extrajudicial, judicial or other legally prescribed remedies; and unilateral interpretation rights granted to sellers, performers, or producers. Such terms are automatically void from the moment of contract execution and create no legal consequences for consumers.
The regulations also establish new requirements for distance and off-premises contracts, requiring businesses to provide consumers with complete, clear and comprehensible information; obtain explicit confirmation of payment obligations in electronic contracts; include appropriate labelling on payment buttons; and disclose identity and commercial purpose in telephone-concluded contracts.
Consumers gain the right to withdraw from distance or off-premises contracts within 14 days without justification, except where legally prescribed exceptions apply.