pc
nid 93235
Jun 12, 2026
ataylor@vixio.com
Quebec
Consumer protection office
financial services
87% of draft length
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1765 charsQuebec Consumer Protection Office Gains New Powers to Combat Identity Theft and Fraudulent Advertising
On June 13, 2026, Quebec's Consumer Protection Office (OPC) announced the adoption of Bill 24, the Act to Protect Consumers Against Misleading or Fraudulent Use of a Person's Identity or Image. The legislation introduces new enforcement mechanisms to address identity theft and associated fraudulent advertising more rapidly and effectively.
The act establishes a collaborative framework between the OPC and the Financial Markets Authority (AMF) to coordinate intervention against identity and image misuse. A key innovation is the creation of new order-making powers for the presidents of both the OPC and the AMF, enabling them to issue orders—equivalent to court orders—requiring individuals or enterprises to cease unauthorised use of a person's identity or image in fraudulent advertising and to destroy the image. Non-compliance with such orders can be filed with the Superior Court, potentially resulting in contempt of court charges and imprisonment.
The legislation streamlines the complaint process for victims. Both individuals whose identities have been misused and consumers defrauded by such schemes can file complaints with the OPC, which will be treated as priority matters. When financial products are involved, the OPC will coordinate with the AMF. This approach addresses the growing sophistication of fraud tactics, particularly deepfakes and artificial intelligence-generated content exploiting public figures' images without consent to promote counterfeit products.
The act aims to eliminate lengthy and costly judicial proceedings for victims while preventing future consumers from falling victim to fraudulent schemes. The legislation responds to evolving fraud tactics enabled by social media proliferation and technological advancement.
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1542 charsQuebec Enacts Bill 24: Act to Protect Consumer Against the Misleading or Fraudulent Use of a Person's Identity or Image
On June 13, 2026, Quebec's Consumer Protection Office (OPC) announced the adoption of Bill 24, the Act to Protect Consumers Against Misleading or Fraudulent Use of a Person's Identity or Image . The legislation introduces new enforcement mechanisms to address identity theft and associated fraudulent advertising more rapidly and effectively by establishing a collaborative framework between the OPC and the Financial Markets Authority (AMF).
The new law will allow for faster and more effective action against identity theft and the resulting false advertising with the creation of an alliance between the OFC and the Financial Markets Authority (AMF) to allow for more effective and concerted intervention against image or identity theft. When financial products are involved, the OPC will coordinate with the AMF. The chairman of the OPC and the chairman and CEO of the AMF will also have a new power to issue orders: they will be able, just as a court would, to order a person or company to cease using the image or identity of a person without their consent, for example in fraudulent advertising, and to have the image destroyed.
According to the press release announcing the newly adopted legislation, the act aims to eliminate lengthy and costly judicial proceedings for victims while preventing future consumers from falling victim to fraudulent schemes. The legislation also aims to respond to evolving fraud tactics enabled by social media proliferation and technological advancement.
Bill 24 enters into force on June 12, 2026.