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pc nid 92540 May 07, 2026 msolomon@vixio.com Russia Bank of Russia financial services
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Bank of Russia Strengthens Consumer Protection for Microfinance Organisations With Updated Standard

On May 13, 2026, the Bank of Russia approved a new version of the basic standard for microfinance organisations (МФО), introducing enhanced consumer protection measures. The updated standard prohibits microfinance organisations from obtaining consumer consent on behalf of clients for additional services, including those offered separately from the primary loan agreement. Microfinance organisations must now provide consumers with complete information about any additional services at all stages of delivery, including details about the service provider, the right to refuse the service, and how refusal affects loan terms. The standard also restricts microfinance organisations from using visual techniques—such as font colour, size, or style—to emphasise favourable contract terms while obscuring other conditions. The revised standard modernises requirements for microfinance organisations to align with current legislation. It clarifies procedures and timelines for handling consumer complaints, requirements for disclosing contract terms and associated risks, and specific provisions governing debt collection activities for overdue obligations. The basic standard enters into force on July 1, 2026. Microfinance organisations must ensure compliance with all provisions by this effective date. **Reference:** Bank of Russia. "Усилена защита клиентов МФО: новая редакция базового стандарта" [Enhanced Consumer Protection for Microfinance Organisations: New Version of Basic Standard]. May 13, 2026. Available at: www.cbr.ru

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Bank of Russia Updates Standard for Microfinance Organisations

On May 7, 2026, the Bank of Russia approved a new version of the basic standard for microfinance organisations (МFОs), introducing enhanced consumer protection measures. The updated standard includes the following provisions: Microfinance organisations are prohibited from obtaining consumer consent on behalf of clients for additional services, including those offered separately from the primary loan agreement. Microfinance organisations must now provide consumers with complete information about any additional services at all stages of delivery, including details about the service provider, the right to refuse the service, and how refusal affects loan terms. Microfinance organisations fare restricted rom using visual techniques, such as font colour, size, or style, to emphasise favourable contract terms while obscuring other conditions. Clarification of the procedures and timelines for handling consumer complaints, requirements for disclosing contract terms and associated risks, and specific provisions governing debt collection activities for overdue obligations. The updated standard enters into force on July 1, 2026.