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On March 17, 2026, the Banking Supervision Department of Bank of Israel (the central bank) published a temporary directive for the banking system designed to provide regulatory flexibility to banks and credit card companies during the current conflict situation, referred to as Operation "Roaring Lion" (Mivtza "Shagat HaAri"). The temporary directive aims to assist customers affected by the consequences of the ongoing military conflict and to ensure continuity in the provision of banking services. The measure permits banks and credit card companies to implement business flexibility measures necessary to address the current circumstances. The Banking Supervision Department indicated that the directive will be updated periodically as circumstances require. The Banking Supervision Department stated that the current military situation necessitates rapid response and support for customers. In addition to the temporary directive, the department is implementing various measures to assist affected customers and support the banking system in managing the challenges posed by the conflict. The department committed to continuing assistance for customers affected by the situation through available means, and indicated it will examine the provision of additional regulatory relief as needed. Customers requiring assistance can contact the Public Enquiries and Consumer Supervision Unit at the Banking Supervision Department on +972-2-6552680 or *9086, or the Credit Data Supervisor at Bank of Israel on *6194. Additional information is available on the central bank's banking information page.