TITLE: Australian Communications and Media Authority Issues Infringement Notices Against Tabcorp Holdings Limited
BODY:
The Australian Communications and Media Authority (ACMA) has issued multiple enforcement actions against Tabcorp Holdings Limited (TAB), Australia's largest wagering and lotteries operator, for violations of telecommunications and spam legislation.
ACMA released three investigation reports documenting breaches across spam and telemarketing activities. The first investigation report, published on September 11, 2025, examined TAB's compliance with the Spam Act 2003. Two additional investigation reports, dated June 10, 2025, and December 22, 2025, addressed telemarketing violations. These investigations identified systematic non-compliance with Australia's telecommunications regulations.
Following these investigations, ACMA issued two infringement notices against TAB. The first infringement notice relates to contraventions of the Spam Act 2003, while the second addresses breaches of the Telecommunications Act 1997. Additionally, ACMA secured an enforceable undertaking from TAB under the Telecommunications Act 1997, requiring the operator to implement remedial measures and compliance improvements.
The enforcement actions represent ACMA's continued focus on holding major telecommunications users and service providers accountable for spam and unsolicited telemarketing communications. These violations typically involve sending messages using unregistered or unverified sender identities, which can mislead consumers and undermine confidence in telecommunications services. The infringement notices and enforceable undertaking require TAB to cease non-compliant practices and establish robust internal controls to prevent future breaches.
All investigation reports, infringement notices, and the enforceable undertaking are available on ACMA's website. The most recent update to this enforcement action was published on July 22, 2026.