The update concerns regulatory amendments to land-based casino responsible gaming provisions, specifically self-exclusion and player health resource requirements at Massachusetts casinos.
Low confidence — requires human review. While player protection measures apply broadly across gambling sectors, this update is specifically tied to land-based casino operations under Chapter 23K.
Topic
The update amends regulations governing self-exclusion administration and player health resource centers, which are core self-exclusion scheme mechanisms under Massachusetts gaming law.
Self-Exclusion is a child of Responsible Gambling; the amendments to player health advisors and resource centers are part of the broader harm minimisation framework.
2026-05-01 13:19:45·mschanke@vixio.com
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TITLE: Massachusetts Gaming Commission Amends Self-Exclusion and Player Health Resource Regulations
BODY:
On March 2026, the Massachusetts Gaming Commission issued a notice of public hearing to gather comments on proposed regulatory amendments under Massachusetts General Law Chapter 23K. The Commission is amending two regulations concerning responsible gaming provisions.
The first amendment modifies 205 CMR 133.02 (Placement on the Self-Exclusion List) to replace references to "GameSense" advisors with "player health" advisors as designated agents authorised to administer the Commission's responsible gaming programme. The second amendment updates 205 CMR 147.03 (Notice and Patron Access) to remove reference to the "Game Sense" area within casinos and replace it with reference to a "player health resource and information center." These changes reflect the Commission's evolving approach to player protection and responsible gaming terminology.
The public hearing will be conducted remotely via conference call on Tuesday, April 21, 2026, at 9:30 AM Eastern Standard Time. The conference call number is 1-646-741-5292 with participant code 111 714 1207. Interested parties may submit written comments via email to Jenna.Hentoff@massgaming.gov with "Regulation Comment" in the subject line. Alternatively, individuals wishing to speak during the hearing should email the same address to request the virtual hearing link. Written comments must be received by 5:00 PM EST on April 20, 2026. Draft regulations are available on the Commission's website at www.massgaming.com under the 'Regulations and Compliance' section.
REFERENCES:
Massachusetts Gaming Commission Notice of Public Hearing, March 2026
Notice of Public Hearing Notice is hereby provided that in accordance with G.L. c. 30A, § 2, the Massachusetts Gaming Commission (“Commission”) will convene a public hearing for purposes of gathering comments, ideas, and information relative to the proposed adoption of regulations. The regulations were promulgated pursuant to G.L. c. 23K, §§ 2, 4(37), 5, and 45(f) as part of the Commission’s regulatory process, and concern the following regulations: 205 CMR 133.02: Placement on the Self-exclusion List This section is being amended to remove a reference to a “GameSense” advisor, one of the types of designated agents authorized to administer the Commission’s responsible gaming program, and replace it with “player health” advisor. 205 CMR 147.03: Notice and Patron Access This section is being amended to remove reference to the “Game Sense” area, the place within the casino where the rules of all authorized table games are kept, and replace it with reference to a “player health resource and information center.” Scheduled hearing date and time: Tuesday, April 21, 2026, at 9:30 AM EST Pursuant to chapter 2 of the session acts of 2025, Governor Healey extended a limited relief from certain provisions of the Open Meeting Law to protect the health and safety of the public and individuals interested in attending public meetings during the global Coronavirus pandemic. In keeping with the guidance provided, the Commission will conduct this hearing utilizing remote collaboration technology. CONFERENCE CALL NUMBER: 1-646-741-5292 PARTICIPANT CODE: 111 714 1207 A complete copy of the draft regulations referenced above may be downloaded by visiting www.massgaming.com, clicking on ‘Regulations and Compliance’ and selecting the ‘Proposed Rulemaking’ section. Anyone wishing to offer comments can email Jenna.Hentoff@massgaming.gov and request the virtual hearing link to appear and speak. Alternatively, written comments may also be submitted to the same email address with ‘Regulation Comment’ in the subject line. Written comments must be received by 5:00 PM EST on April 20, 2026.