The update addresses conduct and relief provisions for non-banking financial companies (NBFCs) in India, but lacks specificity about the primary credit or lending products offered, making classification challenging.
Low confidence — REQUIRES HUMAN REVIEW. NBFCs in India operate across multiple financial services (lending, investment, deposits); without clarity on whether this NBFC population is primarily credit-focused or diversified, Investment Services may be equally applicable.
Specialism
The amendment grants NBFCs discretionary authority to provide customer relief measures during declared calamities, which relates to conduct of business and fair treatment obligations, though the primary focus is regulatory guidance rather than enforcement.
Mandatory inheritance: Conduct of Business is a child of Governance, so Governance must be raised as the secondary tag, though this update is primarily supervisory guidance on business conduct flexibility.
2026-04-30 10:29:50·pthandapani@vixio.com
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Notifications - Reserve Bank of India
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TITLE: India's Reserve Bank Amends Non-Banking Financial Companies Responsible Business Conduct Directions
BODY:
On April 29, 2026, the Reserve Bank of India (RBI) issued the Reserve Bank of India (Non-Banking Financial Companies – Responsible Business Conduct) Amendment Directions, 2026. The amendment modifies the existing directions applicable to non-banking financial companies (NBFCs) operating in India.
The amendment introduces new provisions under Chapter IV (Miscellaneous) of the directions, specifically adding Part E titled "Measures in case of declaration of calamity." Under the new Section 105A, NBFCs are granted discretionary authority to provide relief measures to customers in areas where a calamity has been declared. These relief measures may include waiver or reduction of various fees and charges. The relief period is capped at a maximum of one year from the date of calamity declaration. This provision enables NBFCs to support customers affected by declared calamities while maintaining flexibility in implementation.
The amendment is issued under the powers conferred by sections 45JA, 45L and 45M of the Reserve Bank of India Act, 1934; sections 30A and 32 of the National Housing Bank Act, 1987; and section 3 read with sections 31A and 6 of the Factoring Regulation Act, 2011.
The amendment comes into force with effect from July 1, 2026. NBFCs must ensure compliance with the new provisions from this effective date.
**Reference:**
Reserve Bank of India Notification RBI/2026-27/70 (April 29, 2026)
Notifications - Reserve Bank of India Skip to main content Selected Selected Language हिंदी Search the Website Search Notifications ( 394 kb ) Reserve Bank of India (Non-Banking Financial Companies – Responsible Business Conduct) Amendment Directions, 2026 RBI/2026-27/70 DOR.STR.REC.59/21-04-048/2026-27 April 29, 2026 Reserve Bank of India (Non-Banking Financial Companies – Responsible Business Conduct) Amendment Directions, 2026 Please refer to Reserve Bank of India (Non-Banking Financial Companies – Resolution of Stressed Assets) Amendment Directions, 2026 dated April 29, 2026. 2. Consequent to the aforesaid Amendment Directions, in exercise of the powers conferred by the sections 45JA, 45L and 45M of the Reserve Bank of India Act, 1934; sections 30A and 32 of the National Housing Bank Act, 1987 and section 3 read with section 31A and section 6 of the Factoring Regulation Act, 2011, and all other laws enabling the Reserve Bank of India (hereinafter called the Reserve Bank) in this regard, the Reserve Bank being satisfied that it is necessary and expedient in the public interest so to do, hereby issues the Amendment Directions hereinafter specified. 3. These Amendment Directions modify the Directions as under: i. In Chapter IV – Miscellaneous, part E shall be inserted as under: E. Measures in case of declaration of calamity 105A. A NBFC at its discretion, may provide relief measures such as waiver / reduction of various fees and charges in respect of customers in the areas where a calamity has been declared, for a period not exceeding one year. 4. The above amendment shall come into force with effect from July 1, 2026. (Vaibhav Chaturvedi) Chief General Manager 2026 All Months January February March April May June July August September October November December 2025 All Months January February March April May June July August September October November December 2024 All Months January February March April May June July August September October November December 2023 All Months January February March April May June July August September October November December 2022 All Months January February March April May June July August September October November December 2021 All Months January February March April May June July August September October November December 2020 All Months January February March April May June July August September October November December 2019 All Months January February March April May June July August September October November December 2018 All Months January February March April May June July August September October November December 2017 All Months January February March April May June July August September October November December Archives 2016 All Months January February March April May June July August September October November December 2015 All Months January February March April May June July August September October November December 2014 All Months January February March April May June July August September October November December 2013 All Months January February March April May June July August September October November December 2012 All Months January February March April May June July August September October November December 2011 All Months January February March April May June July August September October November December 2010 All Months January February March April May June July August September October November December 2009 All Months January February March April May June July August September October November December 2008 All Months January February March April May June July August September October November December 2007 All Months January February March April May June July August September October November December 2006 All Months January February March April May June July August September October November December 2005 All Months January February March April May June July August September October November December 2004 All Months January February March April May June July August September October November December 2003 All Months January February March April May June July August September October November December 2002 All Months January February March April May June July August September October November December 2001 All Months January February March April May June July August September October November December 2000 All Months January February March April May June July August September October November December 1999 All Months January February March April May June July August September October November December 1998 All Months January February March April May June July August September October November December 1997 All Months January February March April May June July August September October November December 1996 All Months January February March April May June July August September October November December 1995 All Months January February March April May June July August September October November December 1994 All Months January February March April May June July August September October November December 1993 All Months January February March April May June July August September October November December 1992 All Months January February March April May June July August September October November December 1991 All Months January February March April May June July August September October November December Top Back to previous page