HKMA Banking Regulatory Document Repository

https://brdr.hkma.gov.hk/eng/doc-ldg/current/20260326-1-EN
Success
Service Retail Banking 65% Lending Providers 55%
Specialism Consumer Protection 88% Artificial Intelligence 85%
2026-03-27 11:02:50 · pthandapani@vixio.com
ID
3009538
GUID
45cd7b2f82b20d72e7727bc794cf81fe

Classification

Service
Retail Banking (65%)

The guidance addresses consumer protection practices for authorized institutions (banks) using alternative data and AI, but lacks specific product-level detail about deposit accounts, payments, or retail banking services.

Lending Providers (55%)

The circular mentions consumer lending and credit card businesses operated by authorized institutions, suggesting a lending dimension, but the primary focus is on data governance rather than credit product regulation.

Specialism
Consumer Protection (88%)

The guidance directly addresses consumer protection standards when financial institutions use alternative data and AI technologies in their operations, which is a core consumer protection regulatory obligation.

Artificial Intelligence (85%)

The guidance also emphasizes AI governance and risk management frameworks for the use of alternative data and advanced analytics, making Artificial Intelligence a relevant secondary tag.

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TITLE: Hong Kong Monetary Authority Issues Guidance on Consumer Protection in the Use of Alternative Data BODY: On 26 March 2026, the Hong Kong Monetary Authority (HKMA) issued updated guidance on consumer protection in the use of alternative data by authorized institutions. This circular represents the HKMA's current supervisory expectations for banks and other authorized institutions operating in Hong Kong. The guidance addresses how authorized institutions should protect consumers when utilizing alternative data sources in their operations. This update forms part of the HKMA's broader framework governing the use of advanced data analytics and artificial intelligence technologies by financial institutions. The circular is directly related to existing HKMA guidance on consumer protection in the use of generative artificial intelligence (issued 19 August 2024) and builds upon foundational principles established in prior circulars on big data analytics and artificial intelligence (5 November 2019) and high-level principles on artificial intelligence (1 November 2019). The guidance also cross-references relevant supervisory policy manual modules governing credit data sharing through credit reference agencies and sound practices for customer data protection. The circular applies to all authorized institutions supervised by the HKMA, including banks engaged in consumer lending and credit card businesses. The issuance of this guidance reflects the HKMA's ongoing commitment to ensuring that as financial institutions increasingly rely on alternative data sources and advanced analytics, consumer protection standards remain robust and clearly defined. Authorized institutions should review the circular and ensure their policies, procedures, and risk management frameworks align with the HKMA's expectations outlined in this guidance. **Reference:** Hong Kong Monetary Authority Banking Regulatory Document Repository
  • Scraped:2026-03-27 11:02:50
  • Created:2026-03-27 11:02:50
  • By:pthandapani@vixio.com (6)