Connect Car Finance Ltd is a consumer credit lender whose FCA permission was cancelled for regulatory non-compliance and failure to cooperate with the Authority, constituting a direct enforcement action against a regulated financial firm.
The firm's unauthorized offering of Hire Purchase and Personal Contract Purchase products (credit products) without proper permissions relates to consumer lending regulation, though the primary focus is the enforcement action itself.
Specialism
The FCA explicitly cancelled Connect Car Finance Ltd's Part 4A permission to conduct regulated activities, which is a permanent withdrawal of authorisation and constitutes licence revocation.
The enforcement action was driven by the firm's failure to comply with regulatory principles and consumer protection obligations, including misleading advertising (false Trustpilot ratings) and unauthorised product offerings.
2026-03-24 01:53:27·csoo@vixio.com
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TITLE: Financial Conduct Authority Cancels Connect Car Finance Ltd's Regulated Activity Permission
BODY:
On 23 March 2026, the Financial Conduct Authority (FCA) cancelled Connect Car Finance Ltd's Part 4A permission to carry on regulated activities. The firm, authorised by the FCA on 30 August 2018 to conduct consumer credit activity, failed to satisfy the Suitability Threshold Condition under the Financial Services and Markets Act 2000 (FSMA).
The FCA determined that Connect Car Finance Ltd was not a fit and proper person to conduct regulated activities, citing the firm's persistent failure to cooperate with the Authority. Specifically, the firm failed to: submit a Variation of Permission (VOP) application by agreed deadlines (initially 4 April 2025, extended to 2 May 2025); remove inaccurate Trustpilot ratings from its website (displaying 5* when the actual rating was 2.2*); respond to requests for information regarding its trading name; and comply with Principle 11 (Relations with Regulators) by dealing with the Authority in an open and cooperative manner. The FCA issued a Decision Notice on 11 February 2026, which the firm did not refer to the Upper Tribunal (Tax and Chancery Chamber) within 28 days. The firm had also been offering Hire Purchase and Personal Contract Purchase products without holding necessary permissions or regulatory approvals.
The cancellation takes effect from 23 March 2026. The FCA's enforcement action advances its consumer protection and integrity objectives under sections 1C and 1D of FSMA. For further information, firms should contact Danielle Stuart at the FCA (0207 066 0185 / Danielle.stuart@fca.org.uk).
**REFERENCE:**
Financial Conduct Authority Final Notice to Connect Car Finance Ltd (23 March 2026)