Success
Service Retail Banking 65% Lending Providers 55%
Specialism Consumer Protection 88% Governance 82%
2026-03-17 11:13:00 · tojuri@vixio.com
ID
2974777
GUID
282dec4724a022284785165ab8a98be7

Classification

Service
Retail Banking (65%)

The update addresses credit institutions and consumer credit access under Decree-Law No. 133/2009, but the primary focus is on non-discrimination and right-to-forget protections rather than core retail banking products or services.

Lending Providers (55%)

Low confidence — REQUIRES HUMAN REVIEW. The update also covers payment institutions, electronic money institutions, and insurance distributors, making it difficult to isolate a single secondary category; the regulatory scope is broader than traditional investment services.

Specialism
Consumer Protection (88%)

The decree-law establishes mandatory disclosure requirements, prohibition of discriminatory practices, and complaint/dispute resolution mechanisms for credit and insurance institutions regarding the right to forget, which are core consumer protection obligations.

Governance (82%)

The framework imposes governance obligations on credit institutions, payment entities, and insurance distributors to implement non-discrimination policies, maintain reference grids, and establish internal controls for compliance with the right to forget provisions.

Regulamenta a Lei n.º 75/2021, de 18 de novembro, que reforça o acesso ao crédito e contrato de seguros por pessoas que tenham superado ou mitigado situações de

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TITLE: Portugal Implements Regulatory Framework for Right to Forget in Credit and Insurance Access BODY: On March 17, 2026, Portugal's Council of Ministers published Decree-Law No. 79/2026, implementing and expanding Law No. 75/2021 on the right to forget for individuals who have overcome or mitigated serious health conditions or disabilities. The decree-law extends the right to forget framework beyond its original scope by including payment institutions, electronic money institutions, and insurance distributors alongside credit institutions and insurance companies. It excludes reinsurance companies, which lack direct consumer relationships in credit-associated insurance products. The regulation applies to mortgage credit under Decree-Law No. 74-A/2017, consumer credit under Decree-Law No. 133/2009, and associated mandatory or optional insurance contracts. Key provisions include: prohibition of discriminatory practices during negotiation, conclusion, and performance of contracts; mandatory disclosure of right to forget information on institutional websites in clear, accessible language; establishment of a reference grid defining more favourable timelines for specific pathologies beyond standard statutory periods; and access to complaint mechanisms and alternative dispute resolution procedures through existing sectoral frameworks. The reference grid initially focuses on oncological diseases, with timelines ranging from two to five years depending on cancer type, stage, and clinical conditions. The framework requires information disclosure within eight days following non-renewal of health insurance contracts, specifying remaining insured capital and obligations to notify insurers of disease manifestation within 30 days of contract termination. Violations by credit institutions and payment entities constitute contraventions under general credit regime provisions, while insurance company violations fall under insurance sector disciplinary frameworks. The decree-law enters into force 30 days after publication. The reference grid will be updated biannually following consultation with the Directorate-General of Health and the Medical Association, with publication on the SNS24 website.
  • Scraped:2026-03-17 11:13:00
  • Created:2026-03-17 11:13:00
  • By:tojuri@vixio.com (9)