MU_k_zobrazovaniu_udajov_spec._zdrav._institucie.v

https://www.urhh.sk/wp-content/uploads/2026/02/MU_k_zobrazovaniu_udajov_spec._zdrav._institucie.v_zneni_Dodatku_c._1.pdf
Success
Sector Gaming Machines 92% Online Gambling 78%
Topic Responsible Gambling
2026-02-19 10:47:33 · apintea@vixio.com
ID
2883734
GUID
c259785db5684a548fbbc2a12963c177

Classification

Sector
Gaming Machines (92%)

The guidance directly addresses player protection requirements for land-based gaming machines and video terminals, establishing mandatory helpline display standards across all gaming equipment types.

Online Gambling (78%)

The guidance also applies to internet gambling operators, requiring helpline information display during online gameplay, making online gambling regulation a secondary but material component.

Topic
Responsible Gambling

Pipeline Progress

🔄 Pipeline Journey

✓
Queued 10:47:26
+0s
✓
Metadata 10:47:26
+1s
✓
S3 Content 10:47:27
+0s
✓
Extracted 10:47:27
+6s
✓
LLM Gen 10:47:33
+-1s
✓
Stored 10:47:32
TITLE: Slovakia's Gambling Regulator Issues Guidance on Displaying Problem Gambling Helpline Information BODY: On December 16, 2024, the Office for the Regulation of Gambling Games (Úrad pre reguláciu hazardných hier) in Slovakia issued methodological guidance on displaying contact and operational information for specialized healthcare institutions providing problem gambling support services. The guidance establishes requirements for gambling operators to display helpline contact details for substance and non-substance addiction prevention, diagnosis, and treatment services. Under Slovakia's Gambling Act (Act No. 30/2019), operators of land-based gaming machines, video terminals, and other technical gaming devices must display the helpline telephone number in a visible location on gaming equipment. Internet gambling operators must display either the telephone number or a hyperlink to the healthcare institution's website in a visible location accessible to players upon login and throughout gameplay. The guidance designates the Specialized Psychiatric Treatment Institute (Odborný liečebný ústav psychiatrický, n. o. Predná Hora) as the operator of the problem gambling helpline, which operates the toll-free number 0800 131 000. The helpline operates continuously and free of charge. The guidance includes a standardized label design with specific font specifications and minimum dimensions (10 centimeters by 8.5 centimeters) that operators must use when displaying helpline information on gaming equipment. All gambling operators must update signage and online displays with the new helpline contact information by February 1, 2025, at 09:00. Until that date, operators must retain previous helpline contact details. The guidance takes effect upon publication on the Office's website and applies to all gambling operators subject to Slovakia's gambling regulations.
  • ✓ Scraped:2026-02-19 10:47:33
  • ✓ Created:2026-02-19 10:47:32
  • ✓ By:apintea@vixio.com (46)